The second-hand marketplace Members Share Displeasure Regarding Sizing Updates
Vinted users have been reacting angrily after an update resulted in items being listed as the wrong size.
The second-hand shopping app has altered its sizing categories for women's and children's clothes but did not contact every member regarding the update.
Digital Channels Reaction
Many shoppers and sellers are posting online saying Vinted listings now show a different size category versus the original listing as a result of the reclassification.
The platform stated the revised method more closely matches similar services.
The platform has recommended to review their products and adjust the sizing manually where appropriate, causing user dissatisfaction.
Sizing System Updates
Before the change, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.
The revised method features a letter and a range for example S/UK 8-10.
For certain items, the measurements have been reclassified - like an L measurement used to be a 12 but is now a UK 16-18.
Member Experiences
One content creator, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Stephanie Gallen, from Glasgow, explained products she uploaded with size 14 tags were displaying on the service as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.
Required Changes
Charlotte Lunn, located in England, stated she felt frustrated because the modification necessitated personal updates the sizing for "all her products".
"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she explained.
Marketplace Information
The service features exceeding 100 million users, comprising 18 million UK members.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This isn't the first time where an unanticipated change on the platform has faced criticism: previously, the service retracted a modification regarding delivery choices due to shopper criticism.
